I get to go to bed with a smile on my face, and that's saying a lot today. It's because of Carlito, who's going to get us out of a jam.
Let me back up a few steps and explain. When the sink guys put in our undermount sink on Friday, I had an uneasy feeling about it, but I didn't have any proof they'd done anything wrong. When Carlito went to install the sink hardware today, he noticed a glaring problem--the sink is not stable enough. It's not apparent from the top, but you can see it underneath.
Honestly, I was just crushed. This is huge. In order to fix the sink, the countertop needs to be removed, the plywood needs to be removed, and the whole thing needs to be done over again. After dealing with these people this week, I knew they were just going to deny there was a problem. Then we would be stuck spending who knows how much money to fix the mess (not to mention all the time it would take as well). I was so angry I truly couldn't think straight.
That's the cool thing about Carlito. He is just so laid back. After going to the garage for a while to think the issue through, he decided to go to Lowe's to talk to an employee and inform himself of how the job should have been done.
He then came home, took pictures of the sink as it looks from underneath, put them on a sheet of paper (digitally ... I actually got to use my Photoshop expertise ... we make a great team, lol!), and printed them out (along with our names, address, and the title "SINK PROBLEM").
He's going to the place of business tomorrow, armed with the picture evidence. I LOVE IT!! (insert ear-to-ear smile here!) His lawyer background is coming in handy! I soooo wish I could be there when he talks to the lady tomorrow. I so wish I could be there to see the expression on her face when he shows her the pictures. Read it and weep, baby! It would be a great payback for her patronizing attitude with me. I know he will be very respectful, but VERY insistent that they do the job right.
Here's just one of the pictures. Basically it's supposed to have one piece of wood all the way around that extends up to where the sink dips. They must have cut the plywood too big, and instead of getting another piece of plywood and cutting it right, they did a "patch" job by nailing small pieces of scraps intermittently around the sink. Looks very professional, doesn't it?--NOT!
Now I'm off to pray that everything will go well tomorrow as he goes to "battle" with these nincompoops.
Update: He spoke to her, showed her the photos, and she's going to get back to him. She didn't give him a hard time about it at all ... interesting, because if I had gone to speak with her, I would have gotten the run-around again--I'm sure of it. So now we wait for her phone call.
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